Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive another notification when your order has shipped.

Shipping Time

We offer free standard shipping on every order. Shipping times vary depending on your location:

United States: 7–10 business days

Please note that these are estimated delivery times and may vary slightly due to customs, holidays, or unforeseen delays.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. Please allow 48–72 hours for the tracking information to update.

Customs, Duties & Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Delays or Lost Packages

If your package is taking longer than expected or appears lost, please contact us at info@rolltosmooth.com, and we’ll assist you right away. We guarantee 100% satisfaction and will ensure your product reaches you or is replaced.

Questions?

If you have any questions about shipping or delivery times, feel free to reach out to us at info@rolltosmooth.com — we’re happy to help!